Terms & Conditions
Effective Date: June 22, 2026
Welcome to HN Electric Pakistan. By accessing our website, browsing our products, placing an order, or using any service available on https://hnelectric.pk, you agree to follow these Terms and Conditions. Please read this page carefully before using our website or purchasing any product.
1. About HN Electric Pakistan
HN Electric Pakistan provides electrical products, solar accessories, protection devices, breakers, distribution boxes, cables, and related electrical solutions for customers across Pakistan. We aim to provide quality products, reliable service, and a smooth online shopping experience.
2. Products and Availability
All products listed on our website are subject to availability. We try our best to keep product details, images, prices, and stock information updated. However, product availability may change without prior notice.
Product images are used for reference and may slightly differ from the actual product due to lighting, packaging changes, model updates, or manufacturer variations.
HN Electric Pakistan reserves the right to update, replace, remove, or modify any product listing at any time.
3. Pricing
All prices displayed on our website are listed in Pakistani Rupees PKR unless stated otherwise.
We try to ensure that all prices are accurate. However, in case of any pricing error, technical issue, or incorrect listing, HN Electric Pakistan reserves the right to correct the price, cancel the order, or contact the customer for confirmation before processing the order.
Shipping charges may apply separately depending on the product size, weight, delivery location, and courier service.
4. Orders
When you place an order on our website, you agree that the information you provide is complete and accurate. This includes your name, phone number, email address, shipping address, city, and postal code.
An order is confirmed only after payment verification and product availability confirmation. If any product is unavailable, our team may contact you to offer an alternative product, revised delivery time, or order cancellation.
5. Payments
HN Electric Pakistan may accept payments through available payment methods such as bank transfer, JazzCash, Easypaisa, SadaPay, manual card payment links, or other approved payment options.
Orders are processed only after successful payment verification.
We do not store customers’ debit card or credit card details on our website servers. Any online payment, if available, is processed through secure third-party payment services.
6. Shipping and Delivery
HN Electric Pakistan offers delivery across Pakistan through reliable courier and logistics partners.
Standard delivery time is usually 2 to 5 working days after order processing. Delivery time may vary depending on customer location, courier service, product availability, weather conditions, public holidays, and remote area delivery limitations.
HN Electric Pakistan is not responsible for delays caused by courier companies, incorrect shipping information, natural events, or circumstances beyond our control.
For complete delivery details, please read our Shipping Policy.
7. Returns and Refunds
Customers may request a return within 7 days if the received product is damaged, defective, incorrect, or not as described.
Returned items must be unused, complete, and in original packaging where applicable. Refunds are processed after inspection and approval. Refund processing may take 5 to 7 business days after approval.
For complete details, please read our Refund and Return Policy.
8. Product Installation and Safety
Electrical and solar products should be installed and handled by qualified professionals only. Improper installation, misuse, overloading, incorrect wiring, or unsafe handling may cause product damage, electrical issues, or safety risks.
HN Electric Pakistan is not responsible for any loss, damage, injury, electrical fault, or malfunction caused by incorrect installation, misuse, or handling by unqualified persons.
Customers are advised to follow product instructions, safety guidelines, and professional installation practices.
9. Warranty
Product warranty may vary depending on the brand, product type, supplier, and manufacturer policy. If a product includes warranty coverage, it will be handled according to the applicable manufacturer or supplier warranty terms.
Warranty may not apply in cases of misuse, physical damage, water damage, burning, incorrect installation, overloading, tampering, or unauthorized repair.
10. Website Use
You agree not to misuse our website, attempt unauthorized access, copy website content without permission, interfere with website performance, or use the website for any illegal or harmful purpose.
HN Electric Pakistan reserves the right to restrict access, cancel orders, or take necessary action if any user is found misusing the website.
11. Privacy and Data Use
We collect and use customer information according to our Privacy Policy. Customer information may be used for order processing, delivery, customer support, payment confirmation, and service improvement.
We do not sell customers’ personal information to unauthorized third parties.
For complete details, please read our Privacy Policy.
12. Limitation of Liability
HN Electric Pakistan tries its best to provide accurate product information, reliable service, and timely delivery. However, we do not guarantee that the website will always be error-free, uninterrupted, or completely updated at all times.
HN Electric Pakistan shall not be liable for indirect losses, business losses, installation errors, product misuse, courier delays, or damages caused by incorrect handling of electrical products.
13. Changes to Terms and Conditions
HN Electric Pakistan may update or modify these Terms and Conditions at any time without prior notice. Any changes will be posted on this page with an updated effective date.
By continuing to use our website after changes are posted, you agree to the updated Terms and Conditions.
14. Contact Information
If you have any questions about these Terms and Conditions, orders, products, shipping, or support, you can contact us through the details below.
HN Electric Pakistan
Website: https://hnelectric.pk
Email: info@hnelectric.com
Email: sales@hnelectric.pk
Phone: +92 329 1654950
Address: Plot 38, Block C1 Block C 1 Engineers Town, Lahore, Pakistan