Privacy Policy

Effective Date: June 22, 2026

At HN Electric Pakistan, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, place an order, contact us, or use any service available on https://hnelectric.pk.

By using our website, you agree to the terms described in this Privacy Policy.

1. Information We Collect

When you visit our website, place an order, fill out a contact form, or communicate with our support team, we may collect the following information:

  • Full name

  • Email address

  • Phone number

  • Shipping and billing address

  • Order details

  • Product preferences

  • Payment confirmation details

  • Messages or inquiries submitted through contact forms

  • Basic website usage information such as browser type, device type, pages visited, and general location

We collect this information only when it is required to process your order, provide customer support, improve our services, or manage website performance.

2. How We Use Your Information

HN Electric Pakistan may use your information for the following purposes:

  • To process and deliver your orders

  • To verify payments and order details

  • To contact you about your order or inquiry

  • To provide customer support

  • To improve our website, products, and services

  • To send updates, offers, or promotional messages if you choose to receive them

  • To prevent fraud, misuse, or unauthorized activity

  • To comply with legal, tax, or business requirements

We do not sell your personal information to unauthorized third parties.

3. Payments and Financial Information

HN Electric Pakistan may accept payments through available payment methods such as bank transfer, JazzCash, Easypaisa, SadaPay, manual card payment links, or other approved payment services.

We do not store debit card or credit card details on our website servers. Any online payment, if available, is processed through secure third-party payment providers. These payment providers may collect and process your information according to their own privacy policies and security standards.

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve user experience, analyze website performance, remember preferences, and support advertising features.

Cookies are small files stored on your device that help websites function properly and provide a better browsing experience.

We may use cookies for:

  • Website functionality

  • Shopping cart and checkout support

  • Website analytics

  • Security and performance monitoring

  • Advertising and personalized content

You can manage or disable cookies through your browser settings. However, disabling cookies may affect some website features.

5. Google AdSense and Advertising Cookies

HN Electric Pakistan may use Google AdSense and other advertising services to display ads on our website.

Third-party vendors, including Google, may use cookies to serve ads based on a user’s previous visits to our website or other websites. These cookies help Google and its partners show relevant ads to users.

Google’s use of advertising cookies enables it and its partners to serve ads based on visits to our website and other websites on the internet.

Users can manage or opt out of personalized advertising through their Google ad settings. You can also manage cookies through your browser settings.

6. Third-Party Services

Our website may use third-party services for payments, analytics, advertising, security, delivery, and website performance.

These services may collect limited information needed to provide their services. Third-party services may have their own privacy policies, and we recommend reviewing them when using their platforms.

HN Electric Pakistan is not responsible for the privacy practices of third-party websites or services linked from our website.

7. Data Security

We take reasonable steps to protect your personal information from unauthorized access, misuse, loss, or disclosure. Our website may use SSL encryption, secure hosting, regular updates, and security monitoring to help protect customer information.

However, no online system can be guaranteed 100% secure. Customers are advised to use strong passwords, secure devices, and safe browsing practices.

8. Data Sharing

We may share limited customer information only when necessary for:

  • Order processing

  • Delivery and courier services

  • Payment verification

  • Customer support

  • Website security

  • Legal or regulatory compliance

We do not sell or rent customer personal information to unauthorized third parties.

9. Data Retention

We may keep customer information for as long as necessary to complete orders, provide support, maintain business records, prevent fraud, and comply with legal or tax requirements.

When personal information is no longer required, we may securely delete, update, or anonymize it where appropriate.

10. Your Rights

You may contact us to request:

  • Access to your personal information

  • Correction of incorrect information

  • Deletion of your personal information where applicable

  • Removal from marketing messages

  • Updates to your contact or order details

To make a privacy-related request, please contact us through the details provided below.

11. Marketing Communication

If you choose to receive promotional messages, we may send updates, offers, product information, or service announcements.

You can opt out of marketing communication at any time by contacting us or using the unsubscribe option if available.

12. Children’s Privacy

HN Electric Pakistan does not knowingly collect personal information from children. Our website and products are intended for customers who can make online purchases or inquiries responsibly.

If you believe that a child has provided personal information on our website, please contact us so we can review and remove the information if required.

13. External Links

Our website may contain links to third-party websites, payment platforms, courier services, or other external resources. We are not responsible for the content, security, or privacy practices of external websites.

Users should review the privacy policies of third-party websites before sharing personal information.

14. Changes to This Privacy Policy

HN Electric Pakistan may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

By continuing to use our website after changes are posted, you agree to the updated Privacy Policy.

15. Contact Information

If you have any questions about this Privacy Policy, your personal data, orders, or website privacy practices, you can contact us through the details below.

HN Electric Pakistan
Website: https://hnelectric.pk
Email: info@hnelectric.com
Email: sales@hnelectric.pk
Phone: +92 329 1654950
Address:

Plot 38, Block C1 Block C 1 Engineers Town, Lahore, Pakistan